Secure online access to data is available to all authorized personnel via the Internet at any time.

 

  • Employees have access to their historical claims experience including electronic copies of individual Explanation of Benefits (EOBs) that are generated for each claim submitted for adjudication. Usernames and passwords are provided at the commencement of coverage. Employees are required to reset their password at the first point of access.
  • Administrators have online access to administrative functions, while maintaining the appropriate privacy protocols regarding employee‘s individual claims records.

 

Online access allows administrators’ to:

  • Update employee records
  • Enroll new employees
  • Change coverage levels
  • Terminate employees
  • Utilize the website portal as a communication hub to post newsworthy documents, claim forms and employee booklets

 

Having access to consolidated and comprehensive data provides plan sponsors with the ability to manage future healthcare benefits initiatives with clarity and confidence.


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